November 14, 2012

Credit cards payment problem

Hello and Welcome to www.nipponcraft.com,

We have credit card payment screen problems through PayPal.

Our payment system incorporates so-called PayPal Web PaymentPlus, and if you choose to pay by MASTER, VISA or JCB card,  the payment screen automatically transit to the credit card payment screen created by PayPal.

However, for the past weeks, the credit card payment screen never accepts the card holder's address, email, phone number inputs. When you fill such info's, the screen reverts to the same state without nothing left you entered and you cannot go beyond. You can never make your payment.

I am asking PayPal engineering team in US to solve and fix this problem. I don't know how long it would take for this problem fixed.
So if you happen to encounter this problem, please contact us at support@nipponcraft.com and I will invoke a payment bill in alternative way.

Sorry for this inconvenience.

Thank you for taking your time,
- Ken Yoshimura