Hello and Welcome to www.nipponcraft.com,
We have received a notice from Japan Post. In a rare case, your parcel's bag with your destination label is accidentally swapped with other one's parcel during your country's customs inspection and you might receive other one's parcel instead, and as a result your correct parcel will be delivered to a wrong addressee. Your parcel will never be opened at Japanese customs, so if such an accident occurred, it would have happened during incoming parcel inspection of your country.
If such an accident occurs, please claim to the postal service right away. All of our shipments always include invoice receipts of your order and personal letters from nipponcraft.com, so if you don't find these documents in the parcel, it is a wrong delivery.
Thank you for visiting our blog!
